FAQ

Explore frequently asked questions about shipping, returns, sizing, and orders at Young Fabulous & Broke. Get the information you need before and after you shop.

1) How do I return or exchange my order?

PLEASE GO TO https://youngfabulousbroke.loopreturns.com/#/

 

2) What are your return policies?

YFB offers returns, exchanges or store credit on full priced merchandise for U.S. customers. Returns must be initiated within 14 days of delivery.
We charge a return handling fee of $12.50. Exchanges on full priced items are free.

  • Items must be in good condition and sealed in their original packaging.
  • All original tags must be attached.
  • Items must not be worn, washed, soiled, or altered in any way.

If you need assistance with your return, please contact Customer Service

 

3) What are your return policies for sale items?

SALE ITEMS

  • Sale items up to 20% off are eligible for return or exchange.
  • Sale items discounted above 20% off and below 50% off are eligible for exchange or store credit only and will incur a handling fee.
  • Sale items discounted 50% off or more are final sale and are not eligible for returns, exchanges, or price adjustments.

YFB does not offer price adjustments or partial refunds on orders placed prior to a promotion. All orders are processed pending item availability and credit card verification. If an item is backordered or there is an issue with your order, Customer Service will contact you by email.

Using a welcome discount code or a one time use special code does not make your purchase final sale. Welcome codes are sent by email when you sign up for our newsletter. One time use special codes may be issued at our discretion, including situations where we are compensating a customer for an error on our end.

 

4) Can I exchange for another product?

To exchange for a different product, please start your return through our Loop returns portal and select Exchange. You may choose a different size, color or anything of the equal value.

 

5) What’s the status of my order?

You will receive an order confirmation email as soon as your purchase is complete. Once your order ships, you will receive a separate email with tracking information.

 

6) How do I care for my items?

Our pieces are made from a range of fabrics, so care instructions can vary. Most styles can be hand washed or machine washed on a gentle cycle. We recommend checking the care label inside the garment, as well as the product page, for the most accurate guidance.

 

7) My item that I received looks different than online. Why is this?

Colors and textures can appear slightly different in photos due to lighting and screen settings. If you are unhappy with your item, please contact Customer Service and we will be happy to assist you.

 

8) How do I redeem a gift card?

You will receive an email containing your gift card code. Enter the code in the gift card or discount code field at checkout to apply it to your order.

 

9) Can I cancel my order?

Once an order is placed, we are not able to guarantee cancellation. However, if your order has not yet shipped, we may be able to cancel it. Please contact Customer Service as soon as possible, and we will do our best to assist you.
Customer Service

 

10) How do returns work with the GWP promotions?

  • Gift with Purchase items are tied to minimum spend thresholds.
  • If a return brings the order total below the qualifying threshold, the Gift with Purchase must also be returned.
  • If the Gift with Purchase is not included with the return, the return will not be accepted as submitted. We reserve the right to issue store credit or reject the return entirely.