ALL SALE ITEMS ARE FINAL SALE AND ARE NOT ELIGIBLE FOR RETURNS, EXCHANGES OR PRICE ADJUSTMENTS.
Merchandise purchased from other retailers, including department stores or specialty stores, must be returned to the store from which it was originally purchased and is subject to the return policy of the originating retailer.
Return approval is at the discretion of our operations team and YFB CLOTHING reserves the right to deny any return that does not comply with our policy.
HOW TO RETURN AN ORDER
1. If you are not satisfied with your purchase, please submit a return request by entering your order number and email address in Returns Portal.
2. All return requests must be submitted within 14 days of receiving your shipment.
3. Once your return request is processed, a Return Authorization (RA) number will be emailed to you. Please note the following conditions before sending back your items:
- An RA number must be obtained before sending items back to YFB - any merchandise returned without an RA number will not be eligible for a refund or exchange.
- Merchandise must be sent back within 14 days of receiving an RA number.
- Merchandise must not be worn, altered or washed.
- Merchandise must still have original packaging.
*Please display RA number on the outside of your return shipment
4. Please mail all returns and exchanges back to:
ATTN: Website Returns RA: ######
3447 S. Main Street
Los Angeles CA 90007
*ship via UPS or FedEx for the quickest turn-around time. USPS will be delayed up to 30 days
5. Once your package is received, your refund/exchange will be processed within 3-5 business days. Refunds will be credited to the original form of payment or as store credit. (Please note that credits may not appear on your statement until the next billing cycle.)
REFUNDS ON SHIPPING FEES
Shipping and handling charges are non-refundable. Packages that arrive COD may be denied, or the COD amount may be deducted from your return.
Customers are responsible for any shipping costs associated with returns and must insure returned item(s) for their full value.
Shipping charges will only be refunded if we sent the wrong item or the item is defective.
DAMAGED OR DEFECTIVE GOODS
We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange. Defective merchandise must be unwashed, unworn, and unused, and must be returned within 14 days of receipt.
Merchandise received after 14 days will be subject to a 15% restocking charge.
Merchandise received after 30 days will only be accepted at our discretion for an online store credit.